Educational Services, Telesales Support, Promotion, Online, Business Intelligence
Pharmacies are the direct link to the customers. Our strong retail brand Help Net is one of the top 3 pharmacy chains in Romania, with over 350 locations nationwide and more than 3.5 million patients.
More than 260 pharmacies (points of sale) have joined our Benefica loyalty program, a partnership dedicated to independent pharmacies.
- E-learning in Help Net and Benefica partners about products or brands
- Conferences and training programs for managers and pharmacists
Sales team support
- Launch support by sharing relevant information with the pharmacy teams
- Perform sell-in for promotional volumes, collect orders, make reminder calls or direct e-mailing to pharmacies
- Category management in our Help Net pharmacies
- Promoting through medical representatives to HCP’s on a national level, the Help Net brand and services provided by Help Net pharmacies
Farmexim Online – is an interactive service dedicated to our clients-pharmacies and points of sale:
- Non-stop availability for taking the orders and access to special campaigns
- Verification of stock, order history, invoices, payments
- Online promotion (banners and pop-ups) within application for the campaigns and products in focus.
Benefica is our loyalty programme, dedicated to all pharmacies willing to improve their business performance:
- Patients services (awareness and prevention campaigns)
- Access to up-to-date information regarding legal, regulatory and financial matters through our platform www.partenerbenefica.ro
- Dedicated commercial campaigns
- Financial and operational consultancy and strategic recommendations for business development, training programs for managers and pharmacists